Current rules and regulations are under stress as society increases its digitisation. CEOs, CIOs and other executives must collaborate on new rules to protect individuals and groups while encouraging an innovative growing economy, says the consultancy firm Gartner.
Robotic process automation (RPA) software revenue grew 63.1% in 2018 to 846 million dollar, making it the fastest-growing segment of the global enterprise software market. RPA software revenue is expected to reach 1.3 billion dollar in 2019.
In two years, 90 percent of current enterprise blockchain platform implementations will require replacement within 18 months to remain competitive, secure and avoid obsolescence, researchers from Gartner predict.
The latest Gartner Hype Cycle for Emerging Technologies reveals five distinct emerging technology trends that will blur the lines between humans and machines. Emerging technologies, such as AI, play a critical role in enabling companies to be ubiquitous, always available, and connected to business ecosystems to survive in the near future.
Cloud computing ranks as the top risk concern for executives in risk, audit, finance and compliance, according to a new survey by research firm Gartner. While cloud computing presents organisations with novel opportunities, a number of new risks make cloud solutions susceptible to unexpected security threats.
Eighty one percent of customer experience (CX) leaders report they will compete mostly or entirely on CX, but less than half have established the rationale for why CX drives business outcomes, according to research firm Gartner. While almost 50 percent say their CX efforts exceed management’s expectations, just 22 percent of CX leaders report their efforts exceed customers’ expectations.